DBS Internet Banking

[Jedi]

Down 2days in a row now and all DBS can offer is:

Announcement
You may experience some slowness in accessing our websites today. This includes access to Internet Banking. We apologise for the inconvenience.


Lousy.

[slinky]

Thank you for posting this, Jedi. I've been sitting here ready to beat my head against the wall trying to get my road tax paid via DBS online banking Guess I'll take a break for awhile & try again later or tomorrow.

[Jedi]

No worries slinky. So much for paying the rent today!

[Jedi]

Update: managed to get online and complete my transaction.

[slinky]

Yes, me too!

[Jedi]

Down again... this time, everything!

http://www.straitstimes.com/BreakingNew ... 49773.html

A TECHNICAL glitch in DBS' banking system caused a breakdown of its entire online banking services on Monday morning, sparking much anger and frustration among its customers who could not make Internet transactions at its branches or draw money from both DBS and POSBank ATMs islandwide.

DBS has the most extensive network of 81 branches and more than 900 ATMs in Singapore, including those belonging to POSB.

The breakdown was reported as early as 6.30 am on Monday.

DBS has apologised to the public on its website for the inconvenience caused, and a spokesman said that teams from the DBS responded immediately to rectify the problem.

The spokesman said some of the DBS banking systems have resumed normal service at around 10 am.

An update on the DBS website said DBS and POSB ATMs will be 'available progressively', while all DBS, POSB and Treasures branches are now up and operational. It added that it is still working on restoring other services, including credit card services, internet and mobile banking.

Scores of frustrated and irate DBS and POSB customers vented their anger online, some complaining that they visited as many as five different ATMs but were left cashless and unable to top up their cash cards to pay for ERP.

[Aliya]

Another reason why we should be able to take our cash out of other ATM's!!!

Anyone ever tried to do an international transfer of funds via internet on DBS? They tell me I can, I am tooo gobsmacked and quite frankly disbelieving that it is true.

[Scrummy Mummy]

I don't think you can. We'll have to transfer from DBS to Standard Chartered then tramsfer from there.

Close DBS account is on my list....

[Jedi]

Anyone ever tried to do an international transfer of funds via internet on DBS?

I've seen it listed as an option, but have never tried it. It should be possible... give it a go!

[Scrummy Mummy]

I was told it WASN'T possible.

[Aliya]

I have to transfer E112 to a friend in Spain, let me try and get back to you. The lady at DBS said definatly we can and no need to close our account.

PS my car is up to $27k on the bidding system!!!

[Lichtgestalt]

They only implemented a new core banking system a few years ago.... seems it wasn't the right one

[Jedi]

I remember seeing an "International Transfers (new)" item in the menu. Can't log in to confirm it now.

[Scrummy Mummy]

Ok, will test that when it's up and running then. It did seem a bit daft!

[Jedi]

It should be up. I can't login because my 2FA thing is at home!

[Jedi]

Yep confirmed - Remittance, Telegraphic Transfer on DBS iBanking. Marked as new feature.

[Scrummy Mummy]

Ok, well that's good news.

Out of curiosity, I'll try to transfer the same amount from DBS, Std Chartered, and via HiFx and see how much difference it makes.

[Fresh Mint]

Yep confirmed - Remittance, Telegraphic Transfer on DBS iBanking. Marked as new feature.

That is good news and a long time coming. To be honest, it is the only complaint I've really had about DBS.

[robert-stock]

Telegraphic Transfer is really a great added feature